Privacy Policy

Admitix ("we," "us," or "our") operates the website admitix.in and its associated sub-domains, including prep.admitix.in (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use the Platform.

By accessing or using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.

Information You Provide Directly

• Account Information: Name, email address, phone number, date of birth, and country code when you register for an account.
• Profile Information: Academic background, test scores, target universities, intended degree level, and study abroad preferences.
• Communication Preferences: Whether you opt in to receive communications about opportunities and resources.
• Test Preparation Data: Your responses to practice questions, test attempts, scores, and performance analytics.
• User-Generated Content: Any information you voluntarily submit through forms, chat features, or support requests.

Information Collected Automatically

• Device and Browser Information: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage Data: Pages visited, features used, time spent on pages, click patterns, search queries, and referring URLs.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see our Cookie Policy for details).
• Location Data: Approximate geographic location derived from your IP address.

Information from Third Parties

• Authentication Providers: If you sign in via Google, we receive your name, email address, and profile picture from Google's OAuth service.
• Analytics Partners: Aggregated and anonymized usage data from analytics services.

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Platform and its features, including college discovery, scholarship matching, test preparation, and visa interview preparation.
• To personalize your experience, such as recommending universities, scholarships, and study programs that match your profile.
• To create and manage your account, authenticate your identity, and provide customer support.
• To process and analyze your test preparation performance and provide personalized study recommendations.
• To send you transactional communications, including account verification emails, OTP codes, and service updates.
• To send marketing and promotional communications if you have opted in (you may opt out at any time).
• To detect, prevent, and address fraud, abuse, security incidents, and technical issues.
• To comply with legal obligations and enforce our Terms of Service.
• To conduct research and analysis to improve our products, services, and user experience.

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and payment processing. These providers are contractually obligated to use your information only for the purposes of providing services to us.
• University and Scholarship Partners: If you choose to apply to a university or scholarship through the Platform, we may share relevant profile information with those institutions at your direction.
• Education Loan Partners: If you submit a loan inquiry, your information may be shared with our partnered financial institutions to process your request.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for purposes not described in this Privacy Policy with your explicit consent.

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols.
• Secure storage of passwords using one-way hashing algorithms.
• Regular security audits and vulnerability assessments.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Secure cookie handling with HttpOnly and Secure flags where applicable.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

If you request account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention).

Anonymized and aggregated data that cannot be used to identify you may be retained indefinitely for analytics and product improvement purposes.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Portability: Request a machine-readable copy of your data.
• Opt-Out of Marketing: Unsubscribe from promotional communications at any time by using the unsubscribe link in our emails or updating your account preferences.
• Cookie Preferences: Manage cookie settings through your browser or our cookie consent tool (see Cookie Policy).
• Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at support@admitix.in. We will respond to your request within 30 days.

The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are between 13 and 18, you represent that your parent or legal guardian has consented to your use of the Platform and agrees to this Privacy Policy on your behalf.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

Your information may be transferred to and processed in countries other than your country of residence, including India and the United States, where our servers and service providers are located. These countries may have data protection laws that differ from those in your jurisdiction.

By using the Platform, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

The Platform may contain links to third-party websites, services, or applications, including university websites, scholarship portals, and financial service providers. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through the Platform.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date at the top of this page.

Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: support@admitix.in
• Website: admitix.in
• Registered Address: Admitix, India